Vi-Lux Cellular PVC Mouldings & Trim. Quality. Service. Value. The Reliable Choice.

Cellular PVC Trim & Moulding

Products Made to Stand the Test of Time

Quality Assurance Statement

Vi-Lux Building Products Inc. is committed to an active ISO 9001 Quality Assurance process that regularly reviews and evaluates the Company’s operating procedures & processes for the purpose of continuously improving product quality, customer service and product costs. These reviews and revisions ensure a best practice standard throughout the organization.

Customer orders are thoroughly documented to ensure that customer requirements are clearly communicated throughout the organization to ensure that customer expectations are met on every order. Customer satisfaction is regularly monitored to ensure that both quality and service exceed expectations.

The continuous improvement in our products, services and costs is the result of efforts of a team of trained employees with a focus on quality, service & production efficiency. Vi-Lux Building Products Inc. provides formal training to each employee as they enter the job and documents the skills that each employee acquires to ensure that these skills are consistent with the standardized training program and updated on a regular basis as new methods and procedures are adopted.

In order to maintain the product standards established by the organization, the production Management monitors the product output regularly and compares these measurements to the documented product standard and records these results. Each employee is responsible for the immediate rejection of any substandard product identified through these checks. The instruments used for these quality checks are calibrated on a regular basis against certified standards in order to ensure the accuracy of the test results. The documented test results are reviewed on a regular basis to ensure uniformity and monitor trends in performance.

Rejection & customer complaints are reviewed by production on a regular basis to ensure that best practices are maintained or improved.

All employees are educated as to the importance of product quality and their role within an ISO 9001 certified organization.